Oceania Cruises Cancellation Policy

Planning a cruise has to be fun and not a burden on your mood. However, the truth is that your dream vacation might need to be altered. Knowing the Oceania Cruises cancellation policy beforehand will be beneficial as it will allow you to save money and time, as well as avoid inconvenience later.

In case unexpected situations occur or you have second thoughts about the dates of your trip, Oceania’s cancellation policies will still be at your disposal, as they are flexible but subject to time. This manual will explain to you all that you should comprehend about a cancellation without a penalty, a refund process, and the issue of travel insurance.

When it is about your luxurious cruise vacation, you are definitely worth having both comfort and great relief.

Key questions we’ll answer:

• How far in advance can you cancel without penalties?
• What refund can you expect if you need to cancel at the last minute?
• How does travel insurance factor into your cancellation options?
• What’s changed post-pandemic in cruise cancellation policies?

A fantastic trip begins with being sure about your booking- Continue reading to sail with confidence!

What is the Oceania Cruises Cancellation Policy: A Detailed Description

Oceania Cruises has a well-articulated cancellation policy that aims to be both fair and provide assurance to both the cruise line and its passengers. In case of any cancellation, the customer is required to send a written notice of the cancellation to Oceania Cruises not later than the day before cancellation charges become applicable.

Key Cancellation Fees Based on Timing of Cancellation

The cancellation fees are determined by the time prior to the scheduled cruise departure and differ according to the category of the stateroom.

For Cruises Which Are 1-14 Days Long 

Days Before Departure	Cancellation Fee
180 to 91 days	$250 per person administrative fee
90 to 76 days	25% of the cruise fare + any optional fees and service fees
75 to 61 days	50% of the cruise fare + any optional fees and service fees
60 to 31 days	75% of the cruise fare + any optional fees and services fees
30 to 0 days	100% of the cruise fare + any optional fees

For Cruises That Are of 15 Days or Longer Than That

Days Before Departure	Cancellation Fee
180 to 151 days	$250 administrative fee per person
150 to 121 days	25% of the cruise fare + any optional fees, alongside service fees incurred
120 to 91 days	50% of the cruise fare + any optional fees, alongside service fees incurred
90 to 61 days	75% of the cruise fare + any optional fees, alongside service fees incurred
60 to 0 days	100% of the cruise fare + any optional fees, alongside service fees incurred

For Penthouse Suites The Following Cancellation Applies To All the Cruises Irrespective of Their Length (Around the World Cruise Not Included) 

Days Before Departure	Cancellation Fee
181 Days or More Before Departure	$150 Administrative fee per person
180 to 151 days	$500 administrative fee per person
150 to 121 days	25% of the cruise fare + any optional fees, alongside service fees incurred
120 to 91 days	50% of the cruise fare + any optional fees, alongside service fees incurred
90 to 61 days	75% of the cruise fare + any optional fees, alongside service fees incurred
60 to 0 days	100% of the cruise fare + any optional fees, alongside service fees incurred

For Oceania, Vista, and Owner’s Suites the Following Cancellation Fees Apply Irrespective of the Length 

Days Before Departure	Cancellation Fee
181 Days or more	$150 Administrative fee per person
180 to 151 days	10% of the Cruise Fare
150 to 121 days	25% of the cruise fare + any optional fees, alongside service fees incurred
120 to 91 days	50% of the cruise fare + any optional fees, alongside service fees incurred
90 to 61 days	75% of the cruise fare + any optional fees, alongside service fees incurred
60 to 0 days	100% of the cruise fare + any optional fees, alongside service fees incurred

Notes:

• The “cruise fare” is the core cost of the cruise and does not include any optional facilities or service fees, which may also have their own cancellation charges.
• If the cruise duration is less than 15 days, three different types of administrative fees may be set for Owner’s, Vista, and Oceania Suites (from 91 to 180 days prior to the departure, the applicable percentage is 10%).
• If you do not show up at the port of embarkation and there is no written notification, then the cancellation fee will be 100%.

Special Conditions for Around-the-World Cruises

Deposits are not refundable, and an administrative fee of $500 per person will be charged for cancellations made up to 181 days before the departure.

For cancellations from 151 to 180 days before departure, you will be charged 25% of the cruise fare in addition to any optional facilities as well as service fees incurred.

For cancellations from 121 to 150 days before departure 50 % of the cruise fare alongside optional facilities and service fees is charged.  

For cancellations from 91 to 120 days before departure 75% of the cruise fare alongside optional facilities, and service fees is charged. 

For cancellations from 90 to 0 days before departure 100 % of the Cruise Fare is charged. 

Optional Facilities and Services Cancellations

Pre-/Post-Cruise Hotel Packages, Land Packages, Overland Tours, and à la Carte Shore Excursions are different in terms of their cancellation penalties. Let us take a look into the same. 

• For Pre or Post cruise hotel packages, you will be charged a 100% fee, when you cancel in 45 days of your cruise’s departure. 
• For Pre or Post cruise land packages, you will be charged a 100% fee when you cancel in 60 days of your cruise’s departure. 
• For overland tours a 100% fee will incur if cancelled in 45 days of your cruise’s departure.
• Ala carte short excursions will incur a 100% fee when you cancel 36 hours before your tour departure.
• Shore excursion packages are entitled to a 100% fee when the cancellation is made on or after the embarkation date. 
• Executive collections are also entitled to a 100% fee when you cancel 36 hours of your tour departure. 
• For regular and private transfers, you will be charged a 100% fee when you cancel in four days of the transfer date.
• Visa packages are charged a 100% fee if cancellations are made in 60 days of the cruise departure. 

Future Cruise Credits

In most situations, the handling charge (for example, $150 or $500) could be turned into an FCC that can be used to pay for a new booking made up to 12 months after the cancellation and for travel up to 24 months from the cancellation date.

It should be noted that a 100% cancellation fee will be charged when the traveler fails to appear at the scheduled departure time at the port during embarkation, and no written notice has been given as well to notify his or her delay. 

Why Oceania Recommends Travel Insurance for Cancellations

Oceania Cruises highlights the importance of travel insurance as an essential protection, as their general cancellation policy includes non-refundable deposits and cancellation fees that increase with the departure date. A travel insurance plan offers guests the opportunity to recover a portion of the losses incurred due to a cancellation caused by an unfortunate event covered under the coverage, giving them greater peace of mind.

Covered Reasons for Cancellation

Oceania recommends travel insurance policies that typically cover the following reasons:

• Illness or injury of the guest or a close family member
• Family emergencies
• Unexpected events like accidents or being hospitalized
• Typically, insurance-related cancellations that also cover a variety of other reasons, as specified in the policy, often encompass travel interruptions

It is highly recommended to take out a complete travel insurance policy. This is mainly because the cancellation policy of Oceania does not give back the deposits or the fare amounts in case a cancellation penalty is applicable.

Also Read: Crystal Cruises Cancellation Policy 

How Health-Related Cancellations Are Handled By Oceania? 

• If a guest is sick and decides to cancel their trip, they will still be subject to regular cancellation fees according to Oceania’s policy. The only exceptions are if the guest is covered by travel insurance or Oceania’s protection program.
• Travel insurance with health-related cancellation coverage is definitely a must-have, according to Oceania.
• Typically, when Oceania is forced to cancel a sailing or drastically alter an itinerary as a result of a health crisis or government regulations, guests are allowed a complete refund or a credit for a future cruise.

How to Cancel An Oceania Cruise?

• Cancellation requests can be sent in a written form through the customer portal on the Oceania Cruises‘ official website or through the reservations center.
• Timely submission of the cancellation notice avoids further penalties.
• To cancel the cruise an individual has to be a minimum of 18 years of age. 
• You may even call their helpline number, and cancel via phone if that is feasible, or enquire about the cancellation process.  

Conclusion

Grasping Oceania Cruises’ Cancellation Policy gives you more certainty and calm to schedule your trip. You will be able to move through unforeseen events with less hassle by having the information regarding the choices, time limits, and possible returns at your disposal. No matter if the question is about changing your trip or keeping your money safe, it is the information that makes the whole process simple.

FAQs